Utility

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Walletron’s broad mobile wallet digital communications capabilities help residents engage effectively with utility companies. From bills and payments, to usage and outage management, residents (and businesses) have everything they need, right at their fingertips in the “always on” mobile device they use dozens of times every day. Grow electric, gas, water, sanitation and other utility businesses by meeting customers in the channels they wish to engage. Through Walletron, all types of utility companies deploy a unique set of tools to make customer interactions simple, secure and satisfying.

Consider using Walletron for digital engagement strategies to grow utility businesses including:

Billing & Payment

  • New bill arrival, link to full statement
  • Two-tap bill payment
  • Cash payment options
  • Payment confirmations
  • Late payment notifications

Usage & Updates

  • Link to statements and usage charts
  • Offers for service upgrades
  • Notify for peak processing discounts

Weather & Outage Communications

  • Real-time notices to residents
  • Segment notices by affected regions, even households
  • “Report Outage” links

Disaster Preparedness

  • Notify of pending weather issues
  • Best practices for home, people or pet protection
  • Special procedures