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Biller Direct Payments Increasing

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A recent study from Aite Group found that in 2016 U.S. consumers paid 14.7 billion bills worth US $3.9 trillion.

An increasing number of online payments, over 70%, are now made directly on billers’ websites while bank website payments are dropping.  Third party websites represent less than 1%.

These trends are prompting utilities like Clearview Energy to look at new solutions like mobile wallets.

 

 

 

 

 

Source: http://aitegroup.com/report/how-americans-pay-their-bills-sizing-bill-pay-channels-and-methods