Walletron, a leader in innovative technology solutions for mobile wallet billing, payment and loyalty programs, recently became an alliance partner of Shaw Systems Associates Inc., a top loan servicing software firm. Walletron’s integration into Shaw Systems will make it faster and easier for Shaw’s consumer and commercial finance software clients to engage their customers through their smartphones for billing, payments, loan/lease servicing, and more.
Last week Google introduced a new brand, Google Pay, replacing Android Pay.
The new brand was introduced as the combination of several products and consumer payment experiences including: Play Store, Google Assistant, Chrome, Google Wallet and Android Pay. The change is scheduled to take effect on February 20, 2018 so expect to see the Google Pay brand in digital media and Point-of-Sale locations worldwide. Some important impacts of the change for mobile wallet users include a new logo for presenting in the consumer enrollment UX which highlights the concept that consumers are adding an item (card, pass, moBills®, etc.) to their phone, emphasizing the mobile experience over the less-specific Android Pay button.
Google Pay isn’t just about payments. It’s also about increasing engagement. Google Pay will have an added emphasis on integrating your billing and loyalty programs, and will even feature the introduction of new items like event tickets. Walletron will keep you up to date as new features become available.
How Walletron works with our customers to keep you up to date…
Walletron is in frequent conversations with Google (and Apple) about product changes and roadmap opportunities to improve the user experience, optimum effectiveness of the wallet templates and action screen payment and engagement capabilities. Google has assured Walletron that there will not be any operational changes to the way we deliver digital content to Walletron moBills® and Walletron Loyalty passes in our customers’ consumers’ phones.
For those clients and partners which use the hosted Walletron platform to render enrollment images, no changes are required. We’ll take care of making the changes on our side well before the February 20th switch date. On February 20th and thereafter, your consumers will see the new Google Pay enrollment buttons replace the Android Pay icons in your web experience. For our clients that host the icons themselves, we can review strategies for making the switch and share the Google new branding tool kit with you as well. Contact your Walletron relationship manager for more details.
At Walletron, we are very pleased that Google is simplifying the user experience to grow consumer and merchant use of the mobile wallet.
As we embark on our exciting journey in 2018, we want to thank our partners, clients and friends for the tremendous success we had together in 2017. THANK YOU! Your enthusiasm and support for engaging consumers through their mobile wallets helped Walletron build new product features, launch dozens of new client and partner applications and achieve amazing adoption rates! And even better, we were able to help billers connect digitally with their customers, reduce paper costs, speed payments and satisfy consumers through Walletron.
2017 Walletron Highlights
We added 6 new Reseller Partners – leaders focused on helping billers across industries create digital relationships with consumers. Overall, the Walletron Network touches over 70% of all consumer billing in the US, more than 12 billion bills each year.
Consumers Added Walletron moBills® at Record Adoption Rates – some clients achieved over 20% adoption of their total consumer base in 2017; for one client, over 34% of all new consumers never got a bill, choosing moBills® over paper from the start.
Billers Achieved Great Results - when billers added Walletron to their digital strategies, paperless billing grew 24%, faster payments drove DSO down by 8%, and self-service through moBills® reduced call center activity by 11%...all creating immediate ROI for billers.
Push Notifications Drove Payments – a utility client had an amazing 2017 monthly average of 39.2% of its enrolled customers tap to pay their bill through the mobile wallet after receiving a push notification!
Our team joined forces with Apple Pay and Android Pay to share our wallet billing experiences, introduced them to our partners and clients and planned our product roadmaps into 2018.
Walletron received a patent on our moBills® technology in October, 2017.
We met with you, our partners, clients and industry friends in your offices, at conferences like NACHA Payments, Money 2020, CS Week, AFS, etc. and performed over 380 demonstrations of our moBills® and loyalty products resulting in thousands of you adding Walletron moBills® passes to your phones.
2018 Walletron Focus
We expect more new billers across consumer industries to add Walletron services, expanding our footprint to serve billers’ digital billing and payment strategies.
We will continue to publish metrics and adoption techniques, helping our industry engage with consumers with frictionless digital experiences.
We will help Walletron clients achieve their digital goals AND drive revenue using our communication platform, timely and relevant notifications and faster payments.
Thanks again for all you’ve done to make Walletron successful so far! We wish you great personal and professional success in all your goals for 2018. But most of all, we wish you a Happy and Healthy (and frictionless) Future!
Speedpay, Inc., a Western Union® company, announced its renewed relationship with Flagship Credit Acceptance, a leading auto-finance provider with a nationwide network of more than 9,400 dealers. As part of its five-year deal, which positions Speedpay as Flagship’s electronic billing presentment and exclusive payments provider, Flagship will be Speedpay’s first auto finance client to offer the moBills® solution through Walletron.
iOS 11, announced in June, comes to iPhone this fall. The new features impacting Wallet users both involve collaboration with other consumers – the ability to make a pass NOT shareable - and the ability to send money to another person using Apple Pay through the iMessage app.
Share Pass is now optional
Years back, Apple introduced the ability to share a pass in Wallet. An email or SMS could be sent to someone else with the pass directly attached. For users of Walletron’s moBills® product, the ability to share was quite useful for situations in which a joint or co-borrower account could be easily shared between phones without the other person needing to seek out the Add to Apple Wallet button. However, many clients have asked over time whether the Share capability could be turned off. Good news, iOS 11 introduces the ability to remove sharing! We at Walletron also like to the removal of the Share Pass link because it frees up key real estate on the pass’ action screen, moving up key links like Pay Your Bill and View Your Statement.
An exciting new capability in iOS 11 is the ability to send money to other iPhone users right through iMessage. To achieve this, Apple is introducing an Apple Pay Cash Card that resides in Wallet. The card can retain a balance of funds just like a PayPal or Venmo account. Those funds can then be used to send money to others or be emptied into a bank account. Sent money can be debited from one’s cash card or another card resident within Apple Pay for that user. The prospects of a user paying a Walletron-served bill in Apple Wallet is a logical capability but one that is a bit down the road.
Please see the video below which announces our partnership with Transactis, and provides a demo of Walletron moBIlls®
Comcast customers will be able to pay for their cable and internet bills easily and securely using Touch ID and tokenization through Apple Pay instead of entering and saving credit card information online or mailing in payments by check.
Comcast says the new Apple Pay bill payment feature is rolling out over the next few weeks, with version 1.24.0 of the cable company’s Xfinity My Account app for iPhone, including the new feature.
Read the original article from PYMNTS here.