Walletron 2018 Digital Engagement

As we embark on our exciting journey in 2018, we want to thank our partners, clients and friends for the tremendous success we had together in 2017.  THANK YOU!  Your enthusiasm and support for engaging consumers through their mobile wallets helped Walletron build new product features, launch dozens of new client and partner applications and achieve amazing adoption rates!  And even better, we were able to help billers connect digitally with their customers, reduce paper costs, speed payments and satisfy consumers through Walletron.

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2017 Walletron Highlights

We added 6 new Reseller Partners – leaders focused on helping billers across industries create digital relationships with consumers. Overall, the Walletron Network touches over 70% of all consumer billing in the US, more than 12 billion bills each year.

Consumers Added Walletron moBills® at Record Adoption Rates – some clients achieved over 20% adoption of their total consumer base in 2017; for one client, over 34% of all new consumers never got a bill, choosing moBills® over paper from the start. 

Billers Achieved Great Results - when billers added Walletron to their digital strategies,  paperless billing grew 24%, faster payments drove DSO down by 8%, and self-service through moBills®   reduced call center activity by 11%...all creating immediate ROI for billers.

Push Notifications Drove Payments – a utility client had an amazing 2017 monthly average of 39.2% of its enrolled customers tap to pay their bill through the mobile wallet after receiving a push notification!

Our team joined forces with Apple Pay and Android Pay to share our wallet billing experiences, introduced them to our partners and clients and planned our product roadmaps into 2018.

Walletron received a patent on our moBills® technology in October, 2017.

We met with you, our partners, clients and industry friends in your offices, at conferences like NACHA Payments, Money 2020, CS Week, AFS, etc. and performed over 380 demonstrations of our moBills® and loyalty products resulting in thousands of you adding Walletron moBills® passes to your phones.

 

2018 Walletron Focus

We expect more new billers across consumer industries to add Walletron services, expanding our footprint to serve billers’ digital billing and payment strategies.

We will continue to publish metrics and adoption techniques, helping our industry engage with consumers with frictionless digital experiences.

We will help Walletron clients achieve their digital goals AND drive revenue using our communication platform, timely and relevant notifications and faster payments.

 

Thanks again for all you’ve done to make Walletron successful so far!  We wish you great personal and professional success in all your goals for 2018. But most of all, we wish you a Happy and Healthy (and frictionless) Future!

Walletron Key to Western Union Speedpay Solution for Flagship Credit Acceptance

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Speedpay, Inc., a Western Union® company, announced its renewed relationship with Flagship Credit Acceptance, a leading auto-finance provider with a nationwide network of more than 9,400 dealers. As part of its five-year deal, which positions Speedpay as Flagship’s electronic billing presentment and exclusive payments provider, Flagship will be Speedpay’s first auto finance client to offer the moBills® solution through Walletron.

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iOS 11 Brings Exciting Changes to Apple Wallet

iOS 11, announced in June, comes to iPhone this fall. The new features impacting Wallet users both involve collaboration with other consumers – the ability to make a pass NOT shareable - and the ability to send money to another person using Apple Pay through the iMessage app.

Share Pass is now optional

Years back, Apple introduced the ability to share a pass in Wallet. An email or SMS could be sent to someone else with the pass directly attached. For users of Walletron’s moBills® product, the ability to share was quite useful for situations in which a joint or co-borrower account could be easily shared between phones without the other person needing to seek out the Add to Apple Wallet button. However, many clients have asked over time whether the Share capability could be turned off. Good news, iOS 11 introduces the ability to remove sharing! We at Walletron also like to the removal of the Share Pass link because it frees up key real estate on the pass’ action screen, moving up key links like Pay Your Bill and View Your Statement.

P2P Payments

An exciting new capability in iOS 11 is the ability to send money to other iPhone users right through iMessage. To achieve this, Apple is introducing an Apple Pay Cash Card that resides in Wallet. The card can retain a balance of funds just like a PayPal or Venmo account. Those funds can then be used to send money to others or be emptied into a bank account. Sent money can be debited from one’s cash card or another card resident within Apple Pay for that user. The prospects of a user paying a Walletron-served bill in Apple Wallet is a logical capability but one that is a bit down the road.

Comcast Launches Apple Pay Option for Xfinity Bill Payments

Comcast customers will be able to pay for their cable and internet bills easily and securely using Touch ID and tokenization through Apple Pay instead of entering and saving credit card information online or mailing in payments by check.

Comcast says the new Apple Pay bill payment feature is rolling out over the next few weeks, with version 1.24.0 of the cable company’s Xfinity My Account app for iPhone, including the new feature.

Read the original article from PYMNTS here.